You have the right to return the entire order or part of it, within 14 working days from the date you receive it in case of defective or incorrect product after contacting our call center at (+30) 2313-252092.
Changes / returns of products are not made in a period of discounts or offers and the swimsuits are not accompanied by a pack of waterproof bag Chic Chic
In case of change, you will be charged the cost of returning the products. However, in case the reason for your return concerns a mistake of Chic Mess, we undertake to bear the cost of returning the product.
In order to make the change / return, it is necessary for the product to be in excellent condition with the special markings (cards), not to show signs of use and to contain all the necessary documents that it had before its shipment. After checking the returned product we will proceed with the change.
To replace products that Chic Mess cannot offer you (eg due to out of stock), you must return the product and place a new order with the products of your choice.
Your refund will be made within 8 days. You have the option of either a refund to a bank account or a credit for the value of the product you returned, in order to use it in your next purchase.
We clarify that:
• For hygiene reasons, Chic Mess does not accept changes to swimwear, bodysuits, tights and earrings.
• For more details please read our returns policy carefully.