Terms and Conditions
Please read the following very carefully, before making any purchase through the e-shop of our page.
Every visitor who uses the services of our online store is considered to consent and unconditionally accept the terms. If a user does not agree with these terms, he is asked to avoid using our online store and any transaction with it.
Data Protection and Consumer Security:
In order to successfully complete your online transactions you will be asked for your personal information. In particular, you must notify us: your full name, the area and address to which the products will be sent, your landline number (or any other telephone number you want) and your email address (e-mail). If you choose to pay by credit or debit card, you will also be asked for: the full number of the card, its expiration date, and the three-digit security code on the back (CVC).
We guarantee the confidentiality and security of your personal data from any improper processing, alteration or dissemination, in accordance with Law 2472/1997 on the protection of personal data. All online transactions are governed by Law 2251/1994 on consumer protection for remote purchases. For any above information or question please contact us at 2310950233.
Intellectual property rights
All content of the website www.chicmess.gr and that is, indicatively and not restrictively, the texts, news, graphics and photos, is the subject of copyright and is governed by national and international provisions on Copyright, with the exception of explicitly recognized third party rights. No part of this site may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, without the prior written permission of Chic Mess.
In order to place an order from our site, you must inform us of:
your full name
the area and address to which the products will be shipped
your landline number (or any other phone you want)
your email address (e-mail)
The Products, prices, shipping terms (place, time, etc.) are what are listed in the Registration Confirmation of your order.
Payment is made before or upon delivery of the product and can be made by one of the following payment methods.
1. By cash on delivery of the price of your order upon delivery of the product to the place of your choice. The cash on delivery charge is € 3.50 with the choice of ELTA Courier.
(ATTENTION: The method of payment by cash on delivery is valid only for domestic purchases. For foreign purchases, you should only choose among the other payment methods)
2. By bank deposit. If you have any problems with your card or you want to complete your purchase through a bank transaction, contact us at 2310 950233 to inform you about the bank accounts where you can make a deposit. In the bank deposit you must enter as a reason your full name and your order number. This payment method is FREE.
3. Via credit, debit and prepaid cards of Visa, MasterCard, Maestro, American Express, Diners, Discover. This payment method is FREE.
Www.chic-mess.gr uses the SSL protocol of PIRAEUS bank for secure online commercial transactions. This encrypts all of your card information so that it cannot be transmitted or changed over the Internet.
All banking information is confidential. Www.chic-mess.gr processes your card details exclusively for the completion of the transaction between us and the repayment of the products you have purchased from our online store.
All payments made using a card are processed through the electronic payment platform "Alpha e-Commerce" ofAlpha Bank and uses TLS 1.2 encryption with 128-bit encryption protocol (Secure Socket Layer - SSL). Encryption is a way of encrypting information until it reaches its intended recipient, who will be able to decrypt it using the appropriate key.
Specifically for shipments of our products in Greece:
For the shipment of your order in case of bank deposit of the amount, the goods of your choice will be sent to you if the bank transfer of the price to the account of Chic Mess is done first.
In case you have chosen to pay for your order by cash on delivery, your order will be paid upon delivery of the products at the place of your choice.
Specifically for shipments of our products in Cyprus and abroad:
"The following shipping and payment terms refer only to shipments in Cyprus and abroad:
Deliveries of our products in Greece take place daily, except Saturdays, Sundays and holidays
with ELTA Courier:
Delivery within 4-10 working days
Shipping costs 3,5€ (free shipping for orders over 45€)
Cash on Delivery Costs 3,5€ (if selected as payment method)
* For the areas of Athens and Crete there are longer delays that exceed the normally estimated delivery dates of the parcels
with TNT Express:
Delivery within 1-2 working days
Shipping costs 7€ (free shipping for orders over 150 €)
Once the product of your choice is removed from our warehouses for shipment to you, a relevant email will be sent to you for your information.
Deliveries of our products in Cyprus are made daily, except Saturdays, Sundays and holidays, through EMS, within 2-3 working days from the order, with a charge of € 15.50 per shipment. For purchases over € 300.00, shipping costs are FREE.
For deliveries of products to selected countries outside Greece the charges are:
• For purchases over € 350.00 the shipping costs are COMPLETELY FREE.
• For purchases under € 350.00 the charges for transport costs are:
1. For simple shipping (6-7 days): € 16.00
2. For fast shipping (2-3 days): € 23.00 (countries within the Eurozone)
We clarify that:
For any order that exceeds € 500.00 in total amount is required by law, payment by credit or debit card. Up to four (04) transactions per month with the same card are allowed. Max. € 350 per transaction.
The prices listed in the relevant catalogs under each product include VAT (24%). Www.chicmess.gr reserves the right to adjust prices, without having to inform the consumer public.
Customers outside the European Union are subject to any extra charges that may arise from exchange rate differences, customs clearance, import duties, product restrictions and other local requirements for which we are not responsible.
You have the right to return all or part of the order, within 14 working days from the date you receive it in case of defective or incorrect product after contacting our call center at 2310 950233.
Changes / returns of products are not made in a period of discounts or offers and the swimsuits are not accompanied by a pack of waterproof bag Chic Chic
In case of change, you will be charged the cost of returning the products. However, in case the reason for your return concerns a mistake of Chic Mess, we undertake to bear the cost of returning the product.
In order to make the change / return, it is necessary for the product to be in excellent condition with the special markings (cards), not to show signs of use and to contain all the necessary documents that it had before its shipment. After checking the returned product we will proceed with the change.
To replace products that Chic Mess cannot offer you (eg due to out of stock), you must return the product and place a new order with the products of your choice.
Your refund will be made within 10 days. You have the option of either a refund to a bank account or a credit for the value of the product you returned, in order to use it in your next purchase.
We clarify that:
• For hygiene reasons, Chic Mess does not accept changes to swimwear, bodysuits, tights and earrings.
• For more details please read our returns policy carefully.
Registration of members
Your registration in the services of our site is not necessary for the completion of your order. However, if you wish to subscribe to the services of our site you agree: a) to provide us with true, valid and complete information about the information requested in the relevant applications for access to our services and b) to maintain and diligently update the registration information so that they are kept true, accurate, valid and complete.
Accounts with incomplete or false information will be deleted without notice.
Each member undertakes to make strictly personal use of his account details and to immediately inform the site of any use of his account by third parties.
You have the opportunity to subscribe to our newsletters to be informed about our offers, actions and news. Your personal information is used exclusively for sending newsletters with this content, they are the intellectual property of the site administrators and are protected by applicable law. Www.chic-mess.gr has the right to manage the list of registrations and can remove users or not add them to the list.
Network liability limitation
Chic Mess is not responsible for direct or indirect loss or damage due to the content of the website www.chic-mess.gr, nor is it responsible for compensation or restoration of any loss or damage due to the use of this content. Www.chic-mess.gr does not guarantee the uninterrupted and error-free operation of the website. The above restrictions do not apply in the event that the loss was caused by fraud or fraud on our part.